Privacy Policy
Last Updated: August 1, 2025
1. Introduction
This Privacy Policy outlines how thehiteshsir.com, powered by H.L.-Eduroom, collects, stores, and safeguards your personal information when you use our learning platform, test series, and digital resources.
2. Information We Collect
We may collect your name, email, contact number, payment details, device information, and learning activity for account creation and service improvement.
3. How We Use Your Information
- To provide courses, mock tests, and study materials
- To improve learning recommendations
- To provide customer support
- To process payments and subscriptions
- To ensure platform safety and prevent misuse
4. Data Security
We implement encryption and secure data storage standards. While we follow industry best practices, no method of transmission or storage is completely secure.
5. Cookies
We use cookies to improve user experience, session tracking, and performance analytics.
6. Third-Party Services
We may use trusted third-party payment systems, analytics tools, and hosting services, which may collect limited data to operate their features securely.
7. Children's Privacy
Our platform is primarily for students preparing for NEB & CEE exams. Users below 13 years must use the platform under parental consent and supervision.
8. Policy Updates
We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of updated terms.
9. Contact Us
For any privacy concerns or data requests, contact us via WhatsApp: +977 97038693612