Terms of Service
Last updated: 2025
This platform is proudly powered by H.L.-Eduroom — Nepal’s leading EdTech provider for NEB, CEE, and medical entrance preparation.
1. Acceptance of Terms
By accessing and using thehiteshsir.com, you agree to be bound by these Terms of Service. If you do not agree with any part of the terms, you must discontinue use of the platform immediately.
2. Services Provided
Our platform provides online courses, notes, video lectures, live classes, and mock test series primarily focused on NEB and CEE preparation. All content is intended strictly for educational use.
3. User Responsibilities
As a user, you agree not to misuse the platform in any way, including:
- Sharing your login credentials with others
- Redistributing or reselling paid content
- Engaging in activities that harm or disrupt platform services
4. Payments & Subscription
Certain materials and features are available only through paid membership. All subscriptions are:
- Non-transferable
- Subject to renewal policies
- Tied to the user’s account
5. Refund Policy
Refunds are considered only in valid cases such as:
- Accidental double payments
- Verified technical issues
Refund requests must be submitted within 7 days of the transaction.
For refund assistance, please contact us on WhatsApp: +977 97038693612
6. Limitation of Liability
We are not responsible for losses or disruptions caused by:
- Internet or technical failures
- User misuse of the platform
- Third-party service issues
The platform is provided “as-is” without warranties of any kind.
7. Updates to Terms
We may revise these Terms of Service at any time. Continued use of the platform after updates constitutes acceptance of the revised terms. Please check this page periodically for updates.